We are committed to protecting your privacy and the privacy of any personal information provided to us.
To enable us to provide our services to you, we need to collect personal information from you – usually your name and contact details (including mobile phone number) and credit card information.
We collect the information in a variety of ways-in person, in writing, by telephone, through our website and by other electronic communication channels. Wherever possible we collect personal information from you directly.
We may collect personal information about you from others when your booking is made through another person such as another travel agent.
We collect your personal information to reserve accommodation and to make travel arrangements on your behalf.
We may also use the personal information collected from you (including mobile phone number) to provide you with information on or marketing of various services that we offer. Each time we use personal information for that purpose, we will give you the opportunity to decline to receive any further communications from us.
You are not obliged to provide us with your personal information but without the details we request, we cannot process any bookings you wish to make.
We disclose your personal information to the accommodation providers and/or the travel service providers who will be providing their services to our clients.
We do not release your personal information to direct marketers.
We do not usually disclose your information to any other person for any other purpose unless we are authorised or directed by law to do so or unless you authorise its release.
Our electronic information systems are password protected to prevent unauthorised access.
Our staff are trained and required to protect the privacy of your personal information.
If you would like further information on our privacy policy or if you have any concerns over the privacy protection of the information you have given to us or that we have collected from others, please do not hesitate to contact us.
Travel Accom Pty Ltd P.O. Box 749, Port Douglas
Queensland 4877, Australia
Tel: 07 4099 6700 (Int: +617)
Fax: 07 4099 6877 (Int: +617)
Email: info@australianaccom.com
